Arrival Time - Please arrive 10 minutes prior to your appointment as this time is used to prepare for your service. If you arrive late, we cannot guarantee the full length of your service; however, you will be responsible for payment in full.

Cancellation policy - If you must cancel, please give us 24 hours notice. Failure to do so will result in a 50% charge of your services. A no show will result in a 100% charge of your services.

All service packages expire six months from the purchase date. Packages are also non-refundable.

Gratuities - Gratuities are not included in the price of any service, package, or gift certificate. For those wishing to show appreciation for a job well done or a service enjoyed, gratuity envelopes are available in the spa. The industry averages are from 15-20% of the service.